Frequently Asked Questions

Not for the Free Plan: it stays free with no card at all. The Smart Life trial week is free too, and if you cancel before it ends you pay nothing.

90 seconds. Four simple questions about your goals, health condition, family size, and cooking level. No convoluted medical forms.

Yes. You can use the EEINA Web App directly from your browser, or receive recipes daily on WhatsApp. The mobile app is optional.

The Free Plan covers everyday tracking: your full history with no time limit, 5 recipes of your own, and all nutrition values including vitamins and minerals. Smart Life adds the complete nutrition program, recipe import from a link, the automatic shopping list, and reports and trends for SAR 25/month or SAR 149/year (VAT inclusive), led by the smart plan builder. Compare Plans.

Yes. Cancellation is instant from within the app settings, with no calls or forms. Service continues until the end of the paid period, and won't renew after.

Mada · STC Bank · Apple Pay · Samsung Pay · Visa · Mastercard · American Express. All processed securely via a PCI-DSS compliant gateway.

Yes. The annual subscription is SAR 39/month including VAT instead of 49 — saving you 20% (SAR 120 saved yearly). Total of SAR 468 for the full year including VAT.

We take each ingredient, cross-reference its GI from the International Tables of Glycemic Index (University of Sydney), and calculate a weighted average based on amounts. Read our Method page.

Yes. Your plan adapts automatically based on: goals, health conditions, allergies, and family size. You can modify these settings anytime.

We comply with the SFDA's official list of 11 allergens. Any recipe containing these is clearly coded, and your plan excludes them automatically.

All your personal data is stored inside Saudi Arabia on servers compliant with the Personal Data Protection Law (PDPL). Your data never leaves the Kingdom.

No. Never. We do not sell, share, or lease your data to any third party. Our only source of revenue is Pro subscriptions. Read full Policy.

Yes. From account settings, the \"Delete Account\" option deletes all your data within 30 days in compliance with PDPL. You can restore it during this grace period.

No. EEINA is an educational tool to help you choose food consciously. It does not replace consulting a doctor or licensed dietitian. Always consult your doctor for medical decisions.